Verbal and Nonverbal Communication

Effective communication is the cornerstone of successful small group interactions. The short video above was created by Camlin markers as a humorous advertisement to sell their erasable markers. However, the clip really emphasizes how different interpretations of a message can lead to misunderstandings. It is necessary to pay attention and decipher both verbal and nonverbal signals in order to effectively communicate.

Within any group setting—whether in academic, workplace, or social contexts—members rely on both verbal and nonverbal communication to share ideas, solve problems, and build relationships. Verbal communication includes the spoken words and language used to convey messages, express opinions, and engage in dialogue. In contrast, nonverbal communication encompasses gestures, facial expressions, posture, tone of voice, and other cues that add depth and meaning to spoken language.

Together, these two forms of communication shape the dynamics of group interaction, influencing clarity, cohesion, and collaboration. Understanding how verbal and nonverbal communication function—and how they complement or contradict one another—is essential for enhancing group effectiveness and achieving common goals. In this section, we will discuss the functions and principles of both of verbal and nonverbal communication.