"

Conflict Management

Woman with a frown is looking to the left while a man with crossed arms is looking to the right.
Conflict is a natural part of all relationships. (Photo courtesy of Pixabay.)

CONFLICT

Conflict is a part of all human relationships (Canary, 2003).   Almost any issue can spark conflict—money, time, religion, politics, culture—and almost anyone can get into a conflict.  Conflicts are happening all around the world at the personal, societal, political, and international levels.  Conflict is not simple and it’s not just a matter of disagreement.  According to Wilmot & Hocker (2010), “conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. (p. 11)”  There are several aspects of conflict that we must consider when pondering this definition and its application to intercultural communication.

In this chapter, we will discuss an overview of the aspects of conflict before delving further into the impact of interpersonal conflict on group performance and how conflict is good for groups when it is constructive conflict.

 

VIDEO – Medulla Oblongata

 

 

 

 

REFERENCES
  • https://kkrum00.pressbooks.com/chapter/conflict/

Media Attributions

  • conflict

License

Small Group Communication Copyright © by . All Rights Reserved.