Learning Objectives
Determine how perception differs between people.
Someone may say what you consider to be a simple exclamatory sentence—“Earn college credit while studying abroad!”—but a thought may come to mind: “How will I fit in as an outsider in a foreign country?” What makes you a member of a group? How you distinguish between those who belong to your family, group, or community and those who do not is central to our study of communication. Learning to see issues and experiences from multiple perspectives can be challenging, but the effort is worth it. Increased understanding of each other can positively impact our communication and improve the degree to which we can share and understand meaning across languages, cultures, and divergent perspectives.
Why Don’t We All See Eye to Eye?
People perceive things differently. We choose to focus our attention on different aspects of a message based on what interests us, what is familiar to us, or what we consider important. Often, our listening skills could use improvement. Listening and thinking are directly related. When you are reading, what do you hear? When you are talking with someone, what do you hear? If the sound of your thoughts or voice is at least one of your answers, then communication is not occurring. Try to read this paragraph again without interruption. Your tendency might be to skim over the words or focus on key vocabulary, but if you allow your thoughts to stray from the text you are reading, even for a moment, you interrupt your processing of the written word or reading. Interruptions will impair your ability to understand and retain information, making studying even harder.
To better understand perception, we will examine how people pay attention to, remember, and interpret messages during communication.
Individual Differences in Perception
Why do people perceive things in different ways? To answer the question, recall that we all select or choose some stimuli while ignoring others. We exist as individuals within a community, regardless of whether we are conscious of it. Do you like 80s music? Prefer the Beatles? Nothing before 2005? Your tastes in music involve the senses, and your context and environment influence what you choose to experience. Your habits, values, and outlook on life are influenced by where you come from and where you are.
The attributes that cause people to perceive things differently are known as individual differences. Let’s examine several of the most important ones.
Physical characteristics influence how we perceive and respond to information. You may be asked to design a sign that says, “Watch your head,” which will be placed next to a six-foot-six-inch overhang that is above floor level. While a few very tall people will have to worry about hitting their heads on the overhang, most people worldwide are not that tall. Tall and short individuals will perceive this sign differently.
Your psychological state can also influence what you read and listen to and why you do so. The emergency procedures binder on the wall next to the first aid kit doesn’t mean much to you until a coworker falls and suffers some bad cuts and bruises. If you were asked to design the binder and its contents, could you anticipate a psychological state of anxiety that would likely be present when someone needed the information? If so, then you might use clear bullet lists, concise, declarative sentences, and diagrams to communicate clearly.
Your cultural background plays a significant role in how you perceive the world. You may be from a culture that values community. For example, the message in the advertisement reads: Stand out from the crowd. Given your cultural background, this may not be a very effective slogan for getting your attention.
Our perceptual set involves our attitudes, beliefs, and values about the world. Perhaps you’ve heard the phrase, “Looking at the world through rose-colored glasses,” and can even think of someone as an example. We experience the world through mediated images and mass communication. We also come to know one another interpersonally in groups. All these experiences help form our mental expectations of what is happening and what will happen.
Think about your brand preferences, transportation choices, and self-expression through your clothing, haircut, and jewelry—all these external symbols represent how you view yourself within your community and the world. We can extend this perspective in many positive and negative ways and see that understanding the audience’s perspective takes on new levels of importance.
Key Takeaway
Our individual differences and preconceived notions influence our perceptions.
Exercises
When you watch a film with friends, make a point of talking about it afterward and listen to how each person perceived aspects of the film. Ask them each to describe it in ten words or less. Did they use the same words? Did you see it the same way, or differently? Did you catch all the points, frames of reference, values, or miss any information? What does this say about perception?
Think of a time when you misunderstood a message. What was your psychological state at the time? Do you think you would have understood the message differently if you had been in a different psychological state?
Think of a time when someone misunderstood your message. What happened and why? Share and compare with classmates.
This page titled 3.3: Differences in Perception is shared under a CC BY-NC-SA 3.0 license and was authored, remixed, and/or curated by Anonymous (LibreTexts Staff), from which source content was edited to the style and standards of the Pressbook platform licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License by Brandi Schur.
